Returns & Exchanges

At Proline Range Hoods, we want you to be completely satisfied with your purchase. If your hood is not the perfect fit for your kitchen, we offer a 14-day return window for products in new, uninstalled condition.

Return Process

• 1.
  Request Authorization

  Contact our customer support team to request a Return Merchandise Authorization (RMA) number within 14 days of receiving your delivery.

• 2.
  Prepare the Package

  Securely pack the range hood in its original shipping crate or box, including all manuals, filters, and mounting hardware to ensure safety during transit.

• 3.
  Ship the Product

  Affix the provided RMA label to the exterior of the package and ship it back to our fulfillment center using a trackable carrier service.

• 4.
  Inspection and Refund

  Once our technicians inspect the unit for damages and confirm its condition, we will process your refund minus any applicable shipping or restocking fees.